Knowledge base / Account and security / Sessions and sign-in history

Sessions and sign-in history

Settings → the Security tab has two blocks that show what's happening with your account.

Active sessions

The list of devices currently signed in. Your current device is marked separately.

  • End next to a row — sign out one device.
  • End all — sign out everywhere except the current device.

Sessions end automatically after 30 days of inactivity. An ended session loses access immediately — even if the panel is still open on that device.

Saw an unfamiliar device — end all sessions and change the password right away, otherwise the sign-in can be repeated. Enable two-factor authentication while you're at it.

Sign-in history

A table of sign-ins: date and time, IP address, device and country. It shows where the account was accessed from.

ColumnMeaning
Date & timeWhen the sign-in happened
IP addressThe address the sign-in came from
DeviceBrowser and operating system
CountryDetermined from the IP address

The country and city are determined from the IP approximately. Over a VPN or mobile internet an entry may show a different region — that's normal and not by itself a sign of a break-in.

What counts as alarming

  • A sign-in from a country you haven't been to, without a VPN.
  • A sign-in at a time you definitely didn't sign in.
  • A device you don't have.

In that case: end all sessions → change the password → enable 2FA → contact support.