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Knowledge base
Getting started
Getting started
Sign-up and sign-inHow to order a serviceProjects and team access
Game servers
Three ways to rentControl panel and consoleLaunch variables and the server portScheduled tasksAccess for other usersReinstalling the serverConnecting to the server over SFTPWhat happens if you don't extend a server
FastDL
What is FastDLOrdering FastDL and credentialsUploading files and sv_downloadurlPacking into bz2 and the quotaWhat happens if you don't extend FastDL
Dedicated IP
Why you need a dedicated IPHow to order and reuse an IP
Billing and balance
How to top up your balancePayment methodsPromo codesVolume discountExtending servicesAuto-renewal and remindersTransactions and purchasesDisplay currency
Account and security
Changing your email and passwordTwo-factor authenticationPasskeys: passwordless sign-inSessions and sign-in historyLinking TelegramDeleting your account
Support
How to create a ticketAttachments and how long they're keptSite chat
Partner programme
How the partner programme worksLink and payouts
Getting started
Sign-up and sign-inHow to order a serviceProjects and team access
Game servers
Three ways to rentControl panel and consoleLaunch variables and the server portScheduled tasksAccess for other usersReinstalling the serverConnecting to the server over SFTPWhat happens if you don't extend a server
FastDL
What is FastDLOrdering FastDL and credentialsUploading files and sv_downloadurlPacking into bz2 and the quotaWhat happens if you don't extend FastDL
Dedicated IP
Why you need a dedicated IPHow to order and reuse an IP
Billing and balance
How to top up your balancePayment methodsPromo codesVolume discountExtending servicesAuto-renewal and remindersTransactions and purchasesDisplay currency
Account and security
Changing your email and passwordTwo-factor authenticationPasskeys: passwordless sign-inSessions and sign-in historyLinking TelegramDeleting your account
Support
How to create a ticketAttachments and how long they're keptSite chat
Partner programme
How the partner programme worksLink and payouts
Knowledge base / Getting started

Getting started

Your first steps after signing up — ordering and connecting to a server.

Sign-up and sign-in

How to create an account, confirm your email and sign in — including code-based and passwordless sign-in.

How to order a service

Step by step — from topping up the balance to a ready server in the control panel.

Projects and team access

Why projects exist, how to give a teammate access, and how an owner differs from a member.

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