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Sign-up and sign-inHow to order a serviceProjects and team access
Game servers
Three ways to rentControl panel and consoleLaunch variables and the server portScheduled tasksAccess for other usersReinstalling the serverConnecting to the server over SFTPWhat happens if you don't extend a server
FastDL
What is FastDLOrdering FastDL and credentialsUploading files and sv_downloadurlPacking into bz2 and the quotaWhat happens if you don't extend FastDL
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How to top up your balancePayment methodsPromo codesVolume discountExtending servicesAuto-renewal and remindersTransactions and purchasesDisplay currency
Account and security
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Support
How to create a ticketAttachments and how long they're keptSite chat
Partner programme
How the partner programme worksLink and payouts
Getting started
Sign-up and sign-inHow to order a serviceProjects and team access
Game servers
Three ways to rentControl panel and consoleLaunch variables and the server portScheduled tasksAccess for other usersReinstalling the serverConnecting to the server over SFTPWhat happens if you don't extend a server
FastDL
What is FastDLOrdering FastDL and credentialsUploading files and sv_downloadurlPacking into bz2 and the quotaWhat happens if you don't extend FastDL
Dedicated IP
Why you need a dedicated IPHow to order and reuse an IP
Billing and balance
How to top up your balancePayment methodsPromo codesVolume discountExtending servicesAuto-renewal and remindersTransactions and purchasesDisplay currency
Account and security
Changing your email and passwordTwo-factor authenticationPasskeys: passwordless sign-inSessions and sign-in historyLinking TelegramDeleting your account
Support
How to create a ticketAttachments and how long they're keptSite chat
Partner programme
How the partner programme worksLink and payouts
Knowledge base / Billing and balance

Billing and balance

Topping up, payment methods and promo codes.

How to top up your balance

Topping up from the panel: amount, card payment through LiqPay and a promo code.

Payment methods

Which cards and currencies are accepted, the amount limits, and how fast funds land.

Promo codes

How to apply a promo code on top-up and get a bonus on your balance.

Volume discount

A discount for the number of servers on dedicated resources — from 5 servers, up to 15%.

Extending services

How to extend a service by hand, where the new date counts from, and what happens if you don't.

Auto-renewal and reminders

How to enable automatic charging, when reminders arrive and where they're delivered.

Transactions and purchases

Where to see where the money went and which services were paid for.

Display currency

How to switch prices to USD or EUR, and why charges are still in hryvnia.

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